Terms & Conditions


Last Updated: January 2026

This website is operated by [Insert Company Name]. Throughout the site, the terms “we”, “us”, and “our” refer to [Insert Company Name]. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions.

These Terms should be read together with our Privacy Policy and Shipping, Return & Refund Policy.

1. MEDICAL & THERAPEUTIC DISCLAIMER (FDA COMPLIANCE)

Our products (essential and fragrance oils) are sold strictly as home fragrance and cosmetic ingredients only.

Not Medical Products: You understand and agree that our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or health condition.

FDA Statement: Statements regarding these products have not been evaluated by the Food and Drug Administration (FDA).

Professional Consultation: Information on this website is for informational purposes only. Always consult a licensed healthcare professional before use, especially if pregnant, nursing, or taking medications.

Safety Warning: Essential oils are highly concentrated. Direct application to skin without proper dilution, ingestion, or contact with eyes must be strictly avoided. [Insert Store Name] is not responsible for adverse reactions resulting from improper use.

2. PRODUCT TYPE & ELIGIBILITY

Physical Goods: All products sold are physical goods. We do not sell digital products, subscriptions, or recurring billing services.

Age of Consent: By using this site, you represent that you are at least the age of majority in your state of residence.

3. SHIPPING & DELIVERY (USA DOMESTIC ONLY)

Domestic Shipping: We ship exclusively to addresses within the United States. International shipping is not offered.

Delivery Time: Orders typically arrive within 3 to 5 business days.

Maximum Period: Delivery may take up to 21 business days due to carrier delays, high seasonal volume, or logistical issues beyond our control.

Tracking & Delivery Confirmation: Once shipped, you will receive a confirmation email containing your tracking number. An order is considered delivered once the carrier’s tracking system marks it as such.

Address Accuracy & Responsibility: Customers are responsible for providing a complete and accurate shipping address. [Insert Store Name] is not responsible for orders delivered to an incorrect or incomplete address.

Lost or Stolen Packages: Once an order is marked as delivered by the carrier, responsibility transfers to the customer. Claims for lost or stolen packages must be filed directly with the carrier.

4. ORDER CANCELLATION

Orders may only be canceled before shipment.
Once an order has been processed and shipped, it cannot be canceled and must follow our Shipping, Return & Refund Policy.

5. RETURN AND REFUND POLICY (14-DAY SEALED POLICY)

Due to the nature of our products and in accordance with hygiene, health, and safety regulations, we maintain a strict return policy.

Return Window: You have 14 calendar days from delivery to request a return.

Eligibility Requirements:

  • Product must be unopened and unused

  • Product must be in its original condition

  • Manufacturer’s safety seal must be fully intact

Safety Seal Rule: Broken, removed, or opened seals make the product strictly non-returnable and non-refundable.

Non-Returnable Items:

  • Opened or used oil bottles

  • Gift cards

  • Items returned without original packaging or a broken/missing seal

Refund Process: Refunds, if approved, will be applied to the original method of payment via 2Checkout / Verifone within 5–10 business days. Customers are responsible for return shipping costs.

6. ACCURACY OF BILLING

We reserve the right to refuse or cancel any order. You agree to provide complete, current, and accurate billing and account information. In case of changes, we will attempt to notify you via the email provided at checkout.

7. INTELLECTUAL PROPERTY

All content on this site, including text, graphics, logos, and images, is the property of [Insert Company Name] and is protected by copyright laws.

8. PROHIBITED USES & FRAUD PREVENTION

You are prohibited from using the site for unlawful purposes or infringing our rights. We reserve the right to cancel any order suspected of fraud, payment abuse, or unauthorized chargeback activity.

9. LIMITATION OF LIABILITY

[Insert Company Name], its owners, and affiliates shall not be liable for any injury, loss, claim, or damages (including skin irritation or allergic reactions) resulting from the use or misuse of our products. Use of our products is solely at your own risk.

10. GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States and the State of [Insert State, e.g., Wyoming].

11. CONTACT INFORMATION

For questions regarding these Terms:

Email: info@madeviacare.com
Phone: [Insert Phone]
Address: [Insert Business Address]